phone(787) 726-7350
  • RESET PASSWORD

     
  • mail
  • Enter your email address registered with us. You will receive a password reset activation code only if your email is registered with us.
  • Already have an activation code? « Back
  • RESET PASSWORD

     
  • mail
  • code
  • Activation code is emailed to your registered email address.
  • vpn_key
  • vpn_key
  • Tip: Please make sure your new password is atleast 6 characters and has atleast 1 upper case, 1 lower case & 1 digit.
  • Close « Back
Logging in... Please wait.
phone
person
  • place
  • place
  • Select State & Location
  • date_range
  • date_range
  • directions_car
  • local_offer
Searching... Please wait!
Call: (787) 726-7350
 
(787) 726-7350

Nextcar of San Juan (SJU)

10200 Calle Celestial Marginal, Carolina, PR 00979

phone(787) 726-7350

Hours of operations

  • This location is open 24x7
Rental Policy

Heading to the San Juan? Call 787-726-7350 or reserve online below. 

Arriving customers: We offer free pick-up from the Luis Muñoz Marín Airport to hotels in the metro area to all clients. Upon arrival, customers may contact our company by using the courtesy line available at the airport or by calling 787-523-6398. The Airport shuttle is open 24 hours a day, 7 days a week at our client’s convenience.

We're ready with the keys to your NextCar, and we're committed to helping beautill Puerto Rico get back on its feet after the devastating hurricane Maria.    

Our friendly customer service representatives at NextCar of San Juan can help you find the rental car and service you need!

This location is just across the street from the San Juan International Airport (SJU), and we offer a 24 hour car rental shuttle.  When you deplane at SJU Airport, call 787-523-6398 for assistance.  

San Juan is just a short drive from the airport and is a beautiful and cultural center of Puerto Rico to visit! There are beautiful beaches, restaurants, hotels and other tourist attractions available! 
 

The qualifications to rent from this location are stated on the qualifications page.  This location accepts major credit cards and debit cards. No insurance verification required for customers flying in who present a valid round trip airline voucher. 

Stop in or give us a call, it would be our pleasure to serve you.

 

Reviewed by 478 customers. Showing latest 30
By EVAADORNO VSep 8 2023
  • star
  • star
  • star_half
  • star_border
  • star_border
I requested a small car I received a medium size car. 2.Took 4 hrs to pick up the car the customer service personal invest to much time talking personal matters. 3. Thecar dont was full tank was a less than a full tank. Otherwise I will offer C as a grade cualification.
By TIFFANY RSep 7 2023
  • star
  • star
  • star
  • star_half
  • star_border
The customer service at this location is horrible. I waited in line for 3hrs to get my rental. They were very understaffed, yes , but not even an apology, or a sincere response to customer’s frustration. The shuttle came twice to the airport and on both occasions left full with people whohad just arrived . I think the drivers should have a listrt the passengers who arrived first . I think the airportneeds to put in actual rope or lines for customers to stand behind . It was a horrible experience! The employees cleaning the cars and getting them were great , but overall it was an horrible experience. And I was traveling with 2 kids !
By FANNYYANIRALOPEZ LSep 6 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
Really bad experience with the car and with customer service I waited 2 hours to get my car and after waited 1 moreto receive it.
By HAYDELIZ OSep 5 2023
  • star
  • star
  • star_border
  • star_border
  • star_border
Ended up paying double the amount contracted by American Express travel
By ZONGSHENG ZSep 1 2023
  • star
  • star
  • star_half
  • star_border
  • star_border
not feeling good
By ANDREW VAug 30 2023
  • star
  • star
  • star
  • star
  • star_half
The agent was very polite and the car was new and nice. The reason I rated #4 as a 5 is due to the additional taxesfees that were not disclosed when booking. We were charged an additional 40% in taxes and fees, almost doubling our cost for one day. I will recommend others do more research before booking with Nextcar.
By TONY LAug 28 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
Horrible experience, wasted 2 hours waiting for a car. The car smelled nasty! The following day there were coach roaches everywhere ! Never again! You guys need to close down! Horrible customer service! Horrible cars!
By JOSEMSANTOS RAug 27 2023
  • star
  • star
  • star
  • star
  • star
I love this place. They helped me out so much and I will be coming back here again. I always come here every time Ivisit PR. Come here and get the best.
By MELODY SAug 26 2023
  • star
  • star
  • star
  • star_border
  • star_border
Rental car had roaches, it was dirty in the inside and the car had damage to the front
By JANET BAug 26 2023
  • star
  • star
  • star
  • star
  • star
I had a great experience with the customer service rep & car rental.
By NESTORMATOS OAug 26 2023
  • star
  • star
  • star
  • star
  • star_half
Great
By ELIZABETH GAug 24 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
I am still waiting on my refund
By ZACHARIAH HAug 20 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
The original price of the van was great until I got my bill after I turned it in. I was charged double the rate because of a late turn in which is untrue. They processed thepaper work an hour after I was there. This is completely unacceptable and I will be filing a complaint.
By WILLIAM RAug 18 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
Worst car rental experience ever.
By ANTHONYJAVIER VAug 18 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
I had a terrible renting experience here. The wait time wasridiculous even though I already had an appointment. The place is terribly understaffed.
By MATTHEW SAug 17 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
Car was broken and seats did not go down for access to 3rd row. My elderly parents and large kids could not jump over the seats from the back doors which is what they said to do. Car was filled with sand and trash and they did not give us any money back on the experience. It was awful. I tried to call 3 times and nobody got back to me. I was toldis right. 717.343.1177
By ROBERTO RAug 12 2023
  • star
  • star_half
  • star_border
  • star_border
  • star_border
It took 2-hours for me to receive the rental vehicle after I paid at the counter and was given my paper contract, the car had extensive outside collision damage and was dusty and dirty on the inside (I can send you pictures and videoif requested) that's just unacceptable for a pre-paid reservation.
By WILLIAM VAug 9 2023
  • star
  • star_half
  • star_border
  • star_border
  • star_border
The car was filthy and I could not exchange it because the line was 10 people deep and when I tried to return it for a new car it was quicker to just keep it after I already cleaned it on my own the front seats were stained and smelled like they had been soaked in ocean water the rear trunk area was a mess also full of beach sand the car also waork it would not go up or down I wish this survey would of allowed me to attach the pictures I have from the way the car looked when it was given to me my # is 203-581-5980
By JENNIFER LAug 9 2023
  • star
  • star
  • star_border
  • star_border
  • star_border
They charged $500 more than my booking also I returned the vehicle early and did not get credited
By LUIS AAug 6 2023
  • star
  • star
  • star
  • star
  • star_half
no urgency from staff, although everyone inside was friendly there was no urgency from the shuttle driver to the intake personal for the vehicles
By BRENDA BAug 3 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
We booked a vehicle via Expedia for pick-up at 12 pm and arrived before 12 pm. Waiting for 1 hour and 45 minutes before we got a vehicle that was not even in the class we rented. Seemingly the car rental was waiting for the return ofvehicles to get everyone a vehicle as they had no vehicles to rent. Several persons complained about their vehicless they neededa replacement vehicle. I would never rent from this company again!!!
By RICARDO MJul 30 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
lousy, horrible 7 hours of waiting for them to deliver the car that I had reserved and paid for a week ago. The car had many cockroaches and after 7 hours of waiting they told me that they were canceling the reservation because they did not have the car that I needed available. I also called customer service and it was terrible, they also did not place and my 7-year-old daughter almost fainted. To add more to the bad experience while she was in the long wait of 7 hours, a person came to return the car that had been assigned to her because the brakes did not work and she almost had an accident. the worst experience of my life
By YARIXA OJul 27 2023
  • star
  • star
  • star
  • star
  • star_half
The staff was great. Cars in good condition but the prices for the tolls are high.
By BOGARD MJul 20 2023
  • star
  • star
  • star
  • star_border
  • star_border
I waited 2hrs to pick up the vehicle, that's unacceptable.
By BARBARA MJul 15 2023
  • star
  • star
  • star_half
  • star_border
  • star_border
Gave rental to me on a quarter tank, I brought it back on a half tank, and was still charged for gas. Added a bunchof fees for services I didn’t ask for or use. (Roadside assistance)
By LILIVETTE SJul 14 2023
  • star
  • star
  • star
  • star_half
  • star_border
They need to clean the car better Thanks
By AVILIO RJul 11 2023
  • star
  • star
  • star
  • star
  • star
I always have a great experience renting at this location.
By GUILLERMO HJul 9 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
The following if to inform you the disgusting, and horrible experience I had with your rental. Let me star with your staff, very poor staffing, they don’t go beyond for their customer at all, I was standing on line waiting to be attended and observed several customers complaining about the prices and the higher prices they pay at the counter. Onlall different price ( and please don’t tell me is becauseof taxes and insurance already all that and still was overcharged). Second thing they gave the vehicle dirty when Imean dirty filthy to the point that even your own staff say “oh wow its dirty” don’t worry bring back the same way (dirty). I was so mad but we were already behind in our schedule for the thing we planned to do while in puerto rico. In our first stop we when to a restaurant stay probably for like one hour or one and 15 minutes , when we approached to open the vehicle its was and still is infested with
By YEIDY FJul 8 2023
  • star_half
  • star_border
  • star_border
  • star_border
  • star_border
The worse don’t t rent from next car. The first car I got had bugs we change car the other car temblor
By ANGELR CJul 8 2023
  • star
  • star_half
  • star_border
  • star_border
  • star_border
Only one clerk attending a line of 8 Only one person handing out the rental No bathroom to be use @ site No outside cover when is raining
Displaying reviews1 - 30
 
Question? Give us a call at (787) 726-7350
X