Rental Requirements and General Qualifications

Upon arrival at 7415 Santa Monica Blvd, Los Angeles 90046. Please follow the instructions received via email and text so please check your spam folder.

Before your upcoming rental with 24Seven Rent A Car, here are our requirements:

- Valid Driver License

- Proof of Insurance (Declaration Page): Bring a copy of your insurance declaration page. Insurance can also be purchased at the counter.

-Payment: We accept credit cards for payment; debit cards are not accepted. Name on the reservation must match the name on credit card.

Security Deposit:

Expect a security deposit between $300-$500, authorized on your credit card at rental pickup.

Return of Security Deposit:

It will be released within 10-14 business days after you return the car, provided there are no additional charges or damages.


For questions or more information please contact us at reservations@24sevenrentacar.com.

Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements. An additional charge of $15 per day for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply. A spouse or domestic partner is the only permitted additional driver on a rental secured with a major credit, unless required by law.

If a car is returned late, the guest will be charged an additional day. For improper returns an additional fee will be charged.
Extensions need to be requested at least 24hours prior to initial drop off time.

NO DEBIT CARDS
- Personal insurance is a requirement for all luxury car reservations. TRAVEL INSURANCE IS NOT ACCEPTED.

SLI - SUPPLEMENTARY LIABILITY INSURANCE $30 /day

Acceptance of Loss Damage Waiver relieves the renter and authorized additional drivers of financial responsibility if the 24Seven Rent A Car, car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle. LDW is not available in all states and certain restrictions may apply in some states. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and/or other optional services. LDW and other optional services must be signed for at the rental counter. If LDW is not accepted, the customer may be responsible for up to the full fair market value of the car if it is damaged, vandalized or stolen during the rental. The customer may also be responsible for reimbursing Budget for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss Of Use).

CA and NV only NO OUT STATE WITHOUT APPROVAL. Rental cars are permitted to be driven exclusively within the states of California and Nevada. If the vehicle is drivenbeyond this designated area, a charge of $0.39 per mile will be incurred for all miles driven during the rental period and will result in a penaltyexceeding $1500 in addition to the aforementioned charges. Please note that traveling to Mexico or any other country is strictly prohibited. Allfees and fines mentioned above will occur, with the possibility of charges filed for loss/theft of said vehicle.

All Major Credit Cards Accepted. NO DEBITS CARDS.
SECURITY DEPOSIT FROM $300-$1500. You will see 2 separate charges on your statement from 24Seven Rent A Car. One is your security hold that will fall off in 10-14 business days.
COLLISION AND COMP REQUIRED

Refueling Service. As a customer, you have a choice as to how you would like to pay for fuel. Option 1- Prepay Fuel This option allows the renter to pay for the tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Option 2 - We Refill. This option allows the renter to pay 24Seven Rent A Car at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.   Option 3- You Refill This option allows the renter to return the vehicle with the same amount of gas as received to avoid extra fuel charges.

Driver's must be at least 21 years old. A young drivers fee applies for all guests under 25. The fee varies depending on the car class.
At time of rental, driver must present a valid drivers license in the renters name. All drivers must have a safe driving record. You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. Based upon such search, 24Seven Rent A Car reserves the right to deny a rental opportunity. Customers with a drivers license may be asked to present an international driving permit (IDP) for translation purposes.

This rental is non-refundable. No changes or cancellation will be allowed for this reservation. Reservations will be marked as no shows after 2 hours. To reopen a no show reservation a fee of $50 applies.

$500 SMOKING FEE WILL BE ACCESSED FOR SMOKING IN THE CAR OF ANY TYPE.
NO PETS $500 PET CLEANING FEE WILL BE ACCESSED

NO WAITING IN LONG LINES
WEEKLY & MONTHLY RATES
COMPACT TO LUXURY
DELIVERY OPTIONS FROM $100 (PICKUP/DROPOFF)
CONCIERGE SERVICE
NO DEBIT CARDS


DRIVER'S LICENSE MUST BE PRESENT: All drivers must present a valid driver's license at the time of rental. The license must be current and not expired.

PHYSICAL CREDIT CARD MUST BE PRESENT: A physical credit card card must be presented at the time of rental. We do not accept virtual or digital cards.

PROOF OF INSURANCE IS REQUIRED FOR ALL TRIPS: All rentals must be covered by insurance. Proof of insurance must be presented at the time of rental.

NO DEBIT CARDS: We do not accept debit cards or cash cards.

$500 SMOKING FEE: Smoking is strictly prohibited in our rental vehicles. A $500 smoking fee will be charged if smoking is detected.

$500 PET FEE: Pets are not allowed in our rental vehicles. A $500 pet fee will be charged if a pet is found in the vehicle.

$500 IMPROPER RETURN FEE: If the rental vehicle is not returned to the designated location or if the guest is unresponsive, fails to request an extension or return the vehicle, a fee of $500 will be charged for improper return.

30-MINUTE GRACE PERIOD: We offer a 30-minute grace period for late returns. Any rental returned after the grace period will be charged for an additional day.

EXTENSIONS MUST BE 24H IN ADVANCE: If you need to extend your rental period, please contact our Extensions department at Extensions@24sevenrentacar.com at least 24 hours in advance. If the rental vehicle is not returned to the designated location or if the guest is unresponsive, fails to request an extension or return the vehicle, a fee of $500 will be charged for improper return.


ALL PREPAID RESERVATIONS NO REFUND EXCHANGE ONLY (Only Exception Vehicle Class Not Available): We do not offer refunds for prepaid reservations. In case the car is not available, an exchange will be offered.

GUEST MUST CONTACT BOOKING SOURCE: If you have booked through a third-party booking source such as Expedia, Travelocity, Kayak, Priceline, etc., you must contact them for any changes or modifications to your reservation.

ALL DRIVERS MUST BE PRESENT: All drivers listed on the rental agreement must be present at the time of rental.

TIRE AND WINDSHIELD POLICY: In an event you get a nail or any damage to the tire or windshield, you are responsible for the replacement cost.

TICKETS AND TOLLS: For each ticket or toll, a fee of $25 plus the cost of the ticket will be charged, and fines may be applied. If you receive a ticket or toll during your journey, please promptly pay it online and provide us with evidence of payment. Any late fees or additional fines imposed on tickets are your responsibility.

SECURITY DEPOSIT: Security deposit is required for all reservations. Refunds may take up to 10-14 business days. We may use your deposit to pay any amounts owed to us under this Agreement.

LUXURY VEHICLES: Personal insurance is a requirement for all luxury car reservations. TRAVEL INSURANCE IS NOT ACCEPTED.