The entire experience was excellent. The day I pick up my rental, was a hard day. I called every rental place from Baltimore to BWI and could not get the assistance I needed. Your staff was amazing and I appreciate each and every oneof them for their help and friendliness.

All of the inside sales people were very professional and the overall experience was very good

I’m a long term rental customer and the staff is very pleasant and pleasure to do business with

exceptional customer service with Tim Curran - he's alwaysvery helpful and responsive! it's a pleasure doing business with him.

The only issue I have is that the car wasn't ready when I arrived at my reservation time and that happened several times before. I like to be in and out.

The customer service was exceptional at this location. I would definitely recommend

I have been renting a car every week for the last month andi usually work with the same two gentlemen. They are so helpful. they helped me take my bags in and out of my car and they also give me a speedy check in and out. Before i came in to turn in my keys one of the guys came out to assist me with check out and offered to help with my bags. Great service! I didn't get there names but they usually workaround 5pm during the weekdays.

I did not make an online reservation for my vehicle. I walked into the Belair location to rent a small compact car. There was none. I was told I had to get next size up at that increased rate. It would have been nice to receive some type of discount for the inconvenience. I rent a lot of vehicles from you and I do not feel like a valued customer. I joined the Next car Membership program and I am not getting discountnotices. This needs to change. I should also be able to receive discount incentives in store even once a month versus always on line. Very disturbed about my last car rental! Please take the time to review my concerns. Satisfying the Customer Should Be a Priority! Thanks

It would be nice if you offered discounts or special for people who rented from nextcar frequently.

Fast and friendly check in