Very satisfied with my experience renting a car at this establishment. I especially enjoyed the exceptional customer service; the staff there was very accommodating and helpful. I would suggest that the company update the website to include that customers need a Maryland license to use the company's insurance. That is valuable information that customers should be aware of before attempting to pick up the rental car.

The jad a maintenance light on. I had ro wait 15 minutes for rhm to wash car and they didn't dry it so it jad spots.

The customer service rep, I believe his name is Davonte, heis awesome!! Very professional and helpful!!

What keeps bringing me back is the customer service folks.I hope My hope is that they get raises and or bonuses for taking care of their customers!

valued customers should benefit with discounts and promotions when renting a vehicle.

I rented the car initially for 3.5 days. I called back in an attempt to rent the car for a few more days since my carwas still getting repaired.I spoke to the main customer service number and they wouldn't advise me whether or not it would be more beneficial to rent for a week versus a fewdays since I wasn't sure how much longer I would need thecar. I was told I had to talk to the place I got the car from. I think it would serve all of your customers to educate them on the fact that if they may need the car for longer, it may benefit them to rent for a week and that they can always bring the car back. Because I wasn't told that, Iultimately spent more money and time having to go back and forth with different representatives.Also, when I had tocall back during a second instance, I decided to go straight to the agent in the Belair Road office since I had issues the first time I was put on hold both times for long times and got hung up on. There was a shoebox and trash in t

I WOULD USE NEXTCAR EVERYTIME.

Customer service was great and car performance okay, but overall far as prices go I think if a customer is loyal and treating a Financial business relationship with your company I think they deserve some type of discount especially when they renew there 30 day contract, that's the only really big problem I see that I might not want to rent again if that's the case. Thank you for your concern

Very satisfied

Wonderful