Rental Requirements and General Qualifications

To reach our downtown location from the airport, please follow these steps:

Arrival at the Airport:

Once you have collected your luggage and cleared customs, proceed to the Ground Transportation area.
Transportation Options:
2. Taxi: Taxis are available at the Ground Transportation area. Provide the driver with our downtown address: [our Address for the respective code].
3. Ride-Sharing Services: Uber and Lyft services are available at the designated pick-up zones. Enter our downtown address: [Your Address] into the app.
4. Public Transportation:

SkyTrain: Board the Canada Line Sky train to the waterfront station. From this station our location is 5-10 mins by walk.

If you have any questions please reach us on +16046491231

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Drivers age and driving license requirements apply to additional drivers. The number of additional drivers is limited to the number of passenger seats in the vehicle rented. Request to add drivers is made upon pick up at the rental counter. Additional drivers should present the required license documents along with the main drivers for authorization at the time of pickup.
Additional driver fee is 10.00 per day

If renting a vehicle in the Luxury/Exotic category transferred coverage is not accepted. Inquire at
the counter for the rates for insurance.

Travel to or within any other state is strictly prohibited. Customers driving within other provinces and/or states will be charged 0.59 Cents extra km for every km driven during the rental.
Customers that fail to inform and clarify of travel will be penalized.

All rental charges are in CAD.

We accept major credit cards, including Visa, Mastercard, American Express, JCB, UnionPay, and Discover. Prepaid cards are not accepted. Rentals paid by debit card or cash require prior approval—please contact our office in advance.
At pickup, the primary driver must present a valid credit card in their own name with sufficient available funds for the rental charges and deposit.

Security Deposit
A minimum deposit of $500.00 will be pre-authorized on your credit card at the start of the rental.
• Drivers under 25: minimum deposit of $1,500.00
• Luxury vehicles: deposits range from $2,500.00 to $15,000.00

The deposit is held for the duration of the rental as security against damage or theft. Once the vehicle is returned, the deposit will be released automatically. Your bank or credit card provider typically processes the release within 3–7 business days. The deposit amount does not represent your total excess liability.
Failure to present a valid credit card or sufficient funds may result in refusal to release the vehicle. Payments made with a credit card not in the primary driver’s name may require additional verification or may be declined. In such cases, previously paid amounts are non-refundable.

A valid credit card is required to secure a reservation. A temporary authorization of USD $1.00 may appear on your statement.
For prepaid reservations, your credit card may be charged in full or in part at the time of booking. The same credit card used for payment must be presented at pickup.
Prepaid reservations are non-refundable. If the vehicle is not collected at the scheduled time, the reservation will be canceled without refund or credit. A no-show fee of 35% of the total reservation value will be charged. To avoid this fee, cancellations must be completed through the same website where the reservation was made at least 48 hours before the scheduled rental time. Local offices cannot cancel reservations.

Priceless Car Rental may issue a refund after verification in the following situations:
• Flight cancellation preventing travel
• Natural disaster preventing travel
• Illness preventing travel
• Death in the family
• Jury duty
• Inability to fulfill the reservation (e.g., no vehicle available)
• COVID-19 related travel disruption

A handling fee applies to approved cancellations. If you choose to change your reservation dates, the handling fee will be waived, though rate adjustments may apply. To change dates, call 1-877-877-1400. For refund processing or reservation assistance, please contact us by email prior to your scheduled pickup time.

The minimum age to rent is 19, and the maximum age is 75. Renters under the age of 25 will be subject to a
fee of CAD 20.00/day throughout the rental. (Underage deposit is a minimum of CAD1500.00)

All renters must provide:

Valid Driver’s License

Matching Credit Card (in the renter’s name)

Proof of Insurance (personal auto insurance or credit card coverage confirmation)

For International or Out-of-City Travelers
In addition to the above, please provide:

Valid Passport

Return FlightTicket

For Local Renters:
In addition to the standard requirements:

Gov Issued Secondary ID

20-Year Driver’s Abstract from Insurance Corporation of British Columbia (ICBC)

Please note:
All drivers are subject to a driver’s abstract review and/or a criminal background check before vehicle release.

A physical copy of the license is required. A driver's license that is a class 5 or equivalent is
considered a valid license. A customer who does NOT have a Class 5 Driver's License or
equivalent will be charged a fee of 20.00/day USD. Certain categories require a class 5.

The vehicles tagged "or similar" are displayed with images of similar cars in the same category. Vehicle make, model, and color are not guaranteed at pick-up. However, you are entitled to a vehicle with the same passenger and luggage capacity in the same category.

Vehicles are held for one hour after the reserved arrival time. When flight details are provided, we will hold the vehicle for up to one hour after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick-up time. After the one-hour window, you will be considered a no-show, and we may or may not be able to honor your reservation, depending upon availability. LOCAL TELEPHONE +1 604 689 1231 and +1 778 385 5551

Child Safety Seat: CAD 10.00/day, Child Booster Seat: CAD 10.00/day, GPS Navigation: CAD 10.00/day, Additional Driver: CAD 10.00/day. The prices given are only in estimated amounts. The charges incurred are payable in CAD at the rental counter. Requests for additional service cannot be guaranteed as availability is subject to change.

EXTRA KM Charges for any limited mileage vehicle will be CAD2.50 per km