Nextcar of Cancun CUN Intl Airport, Mexico (CUN)

No one was there to pick me up, and no one would answer the phone. Rented from hertz.

They made me pay an “insurance” in order to use the car Ihad no idea I was supposed to pay. I ended up paying because I had no other choice. I would not recommend this service again

Dear all, unfortunately it was 2. of april 2023 for me andour very helpful taxi driver completely unable to find during 2 hours your destination at the airport of Cancun. Also your phone number 9982346130 wasn't valid. I'm absolutely not satisfied. Please send me my money back. I'm waiting for your feedback Thank you and greetings Reto Bau

The pick-up/drop-off from and to the airport was great. The customer service was so so. We paid way more than other places for the insurance and only got the basics, we would have had all inclusive at the same rate else where. The car was not that clean and the windshield washer was completely empty. We were given a very quick tour of the previousk, we were blammed for damages that had not been noted onour pick-up from that fast and butched tour. Luckily my husband had taken pictures before leaving and were able to demonstrate the damages existed the day we picked up the car but it was nonetheless very stressful. I would not recommend going there and I will not return. It felt like we were being scammed and any reason to make us pay for something. Really bad feeling when renting a car.