The car was dirty inside and out ..I had to remove a water bottle that was in there from last customer.. It wasn't even vacccumed ...there was a spider web on passenger side window ....it was like one customer got out and they gave me the keys right after

The gentleman that assisted me at the counter was fantastic. He was helpful, friendly, knowledgeable and efficient. Iappreciated his help and service.

Great customer service. Thanks for always meeting my needs.

special thanks to Larry and all staff on the front counter for their service which exceeded my expectations. Regards Rosario Barresi 504 Crosby Rd, Catonsville 21228

Gerald the manager was awesome, got me in and out very quickly was friendly and polite

The representative who helped me was patient while he was presented with out of the ordinary issues as he attempted to verify my insurance information. He was very courtesy and upbeat which made the unusually long process go by quicker. I would definitely return because of his great customer service.

very disappointed in condition of the van i rented a 12 passenger with step and i got a 15 I really had not looked at inside all that good when i went to my house , But bestway to describe the smell was having a bunch of Old Wet dogs in the van , so i went home floor looked muddy but it had been moped out but they apparently never rinse that mop out , as i got to back seats look so bad with stains that looked awful , i went back to location in catonsville , ask them to come document the seats condition , i had friends coming in and i knew they would be wondering what theywhere sitting on , so rep came out and then manager sorry about this then go get me another van it actually a 12 passenger that great But i could not use it due for service I understand that , so finally I am running out of time and they give me a 15 passenger van but it had no step , Iask the manager I said i been really inconvenience , I should get some discount , sorry we dont discount , Like to t

Excellent help from the staff.

The manager at this location is awesome. My husband and I came in twice to rent a vehicle and his personality lights up the room. His associates are also great. I use to do Enterprise when i needed a rental, never again. Your customer ser4is the best.

The car really needed to be washed. It was vacuumed but Ihad to clean all of the windows myself