Brought the car back just over 2 days (like 2 days and 2 hrs) after renting it and was charged for three days. The lady at counter insisted on insurance paperwork even though my credit card used for the rental covers rental insuranceand damages. This despite the fact that their website as well as sign at desk says you need either/or, not both. SoI had to call my insurance company on the spot to get paperwork. And she was less than friendly. Terse would be thekindest description. I won't be using these guys again. Sad trombone.

Manager Kim is helpful

*I am very unimpressed with the Fleet of Limited Vehicles, Styles, Makes/Models, with your heightening Prices?? While we appreciate a lower 'hold fee' and that ability to rentlocally, the Vehicle's lack of cleanliness and Options, doesn't really make you all a Renters at the local level. You All should expand your Fleet, especially in Annapolis, MD. It's Always challenged, shortage of good quality vehicles. and they are not usually very clean.

OUR SERVICE REP IS THE BEST. ALWAYS FLEXIBLE AND HELPFUL. 5STAR RATING

Kim at the Annapolis MD location was very nice and helpful.

Pick up service for renters would be a huge help. I was getting my truck fixed and needed another driver to drop me off and pick me up.

This was a first time rental from Nextcar but I would definitely rent from there again. Customer service was very pleasant and knowledgeable in their job. Also a very nice clean car.

Ms Kim and Grant, are two awesome people. I was able to call prior to picking up the vehicle and explained that I needed more leg room for my family members and they were able to upgrade my vehicle to one that I am more comfortablewith. That’s great customer service.

The staff is the best very professional in particular Mrs. Kim and Jim !!!

I would like to see more vehicle choices as well as all vehicles having satellite.