Ms Kim and Grant, are two awesome people. I was able to call prior to picking up the vehicle and explained that I needed more leg room for my family members and they were able to upgrade my vehicle to one that I am more comfortablewith. That’s great customer service.

The staff is the best very professional in particular Mrs. Kim and Jim !!!

I would like to see more vehicle choices as well as all vehicles having satellite.

This might be indicate of a larger issue regarding customer service in the MD/DC area, however, I always feel like I am a bother to the desk clerks whenever I rent a car from NextCar. No smiles, no eye contact when speaking, curt responses all convey to me that these people would rather beelsewhere. It's very disconcerting to me.

I use to be able to leave my van on the lot until i return the rental.That was a great benifit to us hopefully it canstart again away from that the experience is good in general.

Very professional

Kim had very poor customer skills just opened attitude I called spoke with the manger and I was told Kim has been here forever and even forever makes mistakes I was not happy at all

Customer care with NextCar Annapolis is great. The vehicle was perfect for me. Thank you so much for the great service.

Easy to work, vehicle there on time. Good price, what else could be ask for? 5 star

GREAT PROFESSIONAL STAFF JIM AND MRS.KIM ARE GREAT!!!