The personnel staff on west street in Annapolis md are GREEAAAAAAT. I would not good any where else to rent a car...

Because of the professional service I receive from Kim I will only rent from NextCar

I was very thankful that a car was available for me to rent for a few hours. However, I drive a SUV and was given aHyundai. The weather that day had high winds and I felt like I was being blown all over the road! The customer service I received that day from Candy, (I think that was her name-tall, African American,long braided hair), was the absolute best. She was so personable, friendly, and overall, delightful! She put a smile on my face after an unpleasant encounter with the female VW service advisor. Thank you Candy!!!

Very pleasant and professional

THE CUSTOMER SERVICE IS TERRIBLE...THEY CALLED ME HARRASING ME ON NUMEROUS OCCASIONS TO RETURN THE CAR BEFORE I COULD EVEN LET THEM KNOW I WAS EXTENDING...THEY TRIED TO CHARGE MY CARD WITHOUT PERMISSION...I WILL NEVER RENT FROMTHEM AGAIN

The customer service was professional and helpful

I tried to apply the 10% off coupon that was mailed to me, and it did not apply. Also, it would be nice if the customer reps would let people know that you give discounts for AAA and AARP members. I found out in general conversation, AFTER I had already paid and it was too late. Thanks!

Thanks,

Service rep was not cooperative for additional day rental

Love using Nextcar. Very friendly people and they always gothe extra step to help out and make sure their customers are happy.