PICKUP INSTRUCTIONS
NextCar Costa Rica offers FREE shuttle service outside of the main exit of international flights at the Juan Santamaria Airport (SJO). Our staff will be at the main exit of the airport waiting for you. Please call for any changes! 506 7004-0090.PAY LATER POLICY
Terms and Conditions.
Physical Damage Coverage is required and must be provided by one of the following:
- Your personal auto policy with collision coverage. Verification required.
- Your credit card's 'Rental Vehicle Coverage'. Verification required.
- Your purchase of the Physical Damage Waiver. Verification required.
Please be sure to read our Requirements and Qualifications for important information. If you have any questions please call us at (877) 877-1800
Reservations are valid until one hour after pickup time.
This location does not support pre-paid cards.
PREPAID POLICY
Terms and Conditions.
Complete Policy Page here
Prepaid Reservation Terms and Conditions:Your card will be charged for the total cost of this reservation when you reserve your car.
Prepaid terms and Conditions
- The credit/debit card used to reserve the pay now rate must be in the renter's name and must be provided to NextCar at the time of rental. The name on the credit card must match the driver's name.
- At the time of rental, you MUST produce the same credit card you paid online and valid driver's license in your name.
- Your card will be charged for the total cost of this reservation when you reserve your car. The security deposit for the vehicle will be charged when you pick up the vehicle.
- PREPAID debit cards are not accepted at this location. (NetSpend, Bluebird, AMEX Serve,Chase Liquid, Movo, RushCard, etc) We gladly accept bank issued debit cards.
Physical Damage Coverage is required and must be provided by one of the following:
- Your personal auto policy with collision coverage. Verification required.
- Your credit card's 'Rental Vehicle Coverage'. Verification required.
- Your purchase of the Collision/Physical Damage Waiver.
- We require insurance verification as part of the rental process. Your insurance must be paid in advance for 30 days beyond the pick up date of the vehicle, with a deductible of 500 or less. See our complete rental requirements here for more information.
ADDITIONAL DRIVER POLICY
The minimum age is 23 for all car groups and maximum age is 70 for all car groups. Underage surcharge of $10 per day will apply to all renters and additional drivers under the age of 23. Additional driver fee is $12 per day.AFTER HOURS RETURN
Our offices are open from 6:00 AM - Midnight
After Hours Service Available. Customer must pre-arrange after hours service in advance.RENTAL COVERAGES
CDW $25
TPL-20 $25
TPL-0 $45
RA $5
ACC $5
Collision Damage Waiver-CDW is a mandatory protection. In case of an accident the renter will pay the deductible amount. Renter may decline CDW and use credit card or insurance policy by presenting written proof of coverage stating type of vehicle covered-amount of coverage-valid during dates of rental and leave a 3,000 US deposit. If CDW is declined purchase of TPL-0 is required - Renter is responsible for all damage to rental vehicle-company pays liability. 3rd Party and credit card coverage REIMBURSE you for damages to our vehicle. All damages must be paid by the renter in full prior to leaving Costa Rica. You can file for reimbursement from your provider. Third Party Liability- TPL is required at our company in case of accident with a third party. The renter will be responsible for 20 percent of total damages and the company pays 80 percent. If the renter declines CDW then TPL-0 will be mandatory $45 US Dollars per day. If CDW is accepted the deposit will be $1,800.00USD to cover the excess/renter responsibility per car type as shown below. We offer the following basic CDW and TPL: CDW is 25.00USD per day TPL. LDW $45.00 will provide zero deductible protection for the renter. These coverages are subject to rules for reporting and negligent driving as below. In case of negligence any protection will be canceled and renter will be responsible and agrees to pay for all damages to the rental vehicle and third party vehicles properties and persons involved in the accident. Negligence includes but is not limited to driving the vehicle across rivers-driving under the influence of alcohol drugs or any other substance that may affect your ability to drive, drive over the speed limit in Costa Rica (100 kilometers), a driver that is not authorized in the contract, leaving the rental vehicle unattended- falling asleep while driving-ignoring traffic signals or police or fire personnel- vandalism etcetera. In case of accident the renter must present the transit police report and the insurance report for coverage to be valid and effective. Road Assistance is offered for 5.00USD per day and includes key locked in car-jump starts-gas service if run out and crane. If not purchased renter is responsible for any service fees. Accessory protection (ACC)-covers windows windshield tires radio rear view mirrors antenna and side mirrors $5.00 US Dollars per day. For this protection to be valid the renter must call EC RENTA CAR at the time of accident to present the accident report. If not reported or if coverage not purchased the renter will be fully responsible for this damage. In case of accident or breakdown please call us at 2105 0648. After hours for accident or breakdown please call 911, ask for police presence. Then call us at 7004 0088 and we will assist you every step of the way.
We only accept US credidRENTAL RESTRICTIONS
FINANCIAL POLICIES
Credit Card Only. Accepts Charge Cards, American Express, Diners Club, Mastercard, Visa. (Credit card Physical Deduction Refundable on satisfactory Returned.)REFUELING POLICIES
SAME TO SAME POLICY APPLIES. PREPAID OPTIONS AT COUNTER. IF CAR IS RETURNED WITH LESS GAS YOU WILL BE CHARGE FOR THE GAS WITH A SURCHARGE.RENTER QUALIFICATIONS
A renter, additional renter, or authorized additional driver who is a resident of the United States, must present at the time of rental a driver's license issued by any state, territory or possession of the United States that is valid for the entire rental period. Valid driver's license from country of residence and passport are required. International driving license is required only for countries with non-Roman alphabet, Temporary drivers license is not accepted. Any other license that the renter might present will be evaluated at the counter when picking up the car.
The minimum age is 23 for all car groups and maximum age is 70 for all car groups.
Underage surcharge of $10 per day will apply to all renters and additional drivers under the age of 23.
To qualify to rent a NextCar vehicle, the renter, additional renter, or authorized additional driver must present at the time of rental a payment card (credit, or debit card is accepted) in each individual’s own name with the required available funds. The name and signature on the driver’s license and payment card must be the same. Eligible payment cards are American Express, Discover, MasterCard or Visa. (NextCar does not accept the small “key ring” payment cards issued by these companies.) For the deposit you will be required to present a credit card for the hold. Debit card not accepted for the hold.