Very upset that you are closing the Timonium location. Theother locations are not convenient.

The agents were not only efficient, but extremely friendly. We had a bit of a challenge getting my insurance verifieddue to the weekend but they quickly found a solution and apoligized for what was really a minimal hassle,

The regional manager and the manager at the location are rude and we have the text message I been renting a car from there for 3 month and last time I was in New York could not renew contact so the manger started to threat me

I'm happy I was able to get a car with less than 24 hours notice.

date change was very easy and the ladies at the desk were very quick. Car ran smoothly and no issues getting us around. deposit was low and fair as well

Although our rental was fine, I watched many people in line experience very confusing rules that I have never seen enforced by another rental company and I am unlikely to rent again from this company as a result.

I enjoyed my rental car & for the most part I was satisfied. However I called ahead for a quote & the way in which the representative quoted me was very misleading. I was more than a little upset about the overall cost as I came tonext car to save money & there were MANY add ons requiredso overall I saved very little. Just felt scammed.

After hours drop off would be helpful.

The car was returned to a different location Liberty Road) and rented out 45 minutes after it was returned. Needless to say, the person responsible for checking the car and cleaning it didn’t check the glove box ( which contained important documents). The next morning when I called to getthe items back it was stated that the vehicle wouldn’t be returned until a week later.

The van was great, but it was 2 hours late and dirty. I had to stall my camp program for two hours Monday, since wehad no transportation. When I dropped it off 14 hours early on Friday, as a favor, so it could be rented out again,I was told that it was full of sand and would need to be detailed at my expense. We had just returned from the beach. The seats were still warm, because we hustled it overto NextCar so fast. I had to take it across the street to a gas station to vacuum it out myself, while my exhausted camp counselor waited in order to drive me home. Come tofind out NextCar’s shop- vac was not working, because it needed a filter. This is probably the reason I had to do itmyself. The whole fiasco caused me to be late returning a trailer I had also rented ($30 late charge on that). It seems to me, the service could have been a little better.At least, stock filters for your shop-vac. I usually get great service. This was weird.