Returned car a day early but could not get credit for unused day.

Service was great..I rented car for 7 days, but returned it early. Waiting for $ to be credited to my credit card and 2 days later still not there. Would appreciate someassistance. Thank you

I always rent from NextCar and I love it. This last time the vehicle was dirty on the the outside and also on the inside, didn’t say anything because I just wanted to hit the road. The vehicle was great is just the costumer servicerep needs to be a bit more motivated and friendlier I know it was early in the morning but 8:30am you should be thanking the Lord you have a good job that you don’t have to sweat doing it and the cleanliness of the Vic were the two things that I was kind of surprise bye. Another thing that will make more people rent from your company will be if you send discounts thru the mail or emails, that will behelpful. Thank you for the 10% disc for the military.

This is my second time dealing with Ian in lex park. And like the first time I was very pleased.

Customer Service was fantastic. I just did not like the waythe vehicle ran. Loved customer service rep, hated car... The car almost shut off every time I stopped and I did not like that feature at all...

Prices are too high, charging me $90 a day. Over charged me and I never got my money back.

Thanks for your help and your consideration.

I rented my car from Wednesday June 19th through Saturday June 22nd. When I started the car Saturday I noticed that it was very loud when it started running. I was supposed toturn in the car on Saturday June 22nd, but I needed to extend my rental so I drove to NEXTCAR in Lexington Park and asked one of the service managers at Fitzgerald car sales, which is where NextCar is located, to take a look at the exhaust and he confirmed that it had come apart from the T bracket. (basically the muffler, exhaust system had somehow become detached). He also said that it would have to be welded and at that time I was not available to wait for the car to be repaired. I explained to the customer service rep at NextCar that I wanted to extend my rental but there was a problem with the car. He informed me that there was not another comparable car for him to put me in so he told me that if there were any more problems with the car just to call the phone number on my rental agreement paperwor

I love that your vehicles are top notch, they look amazing and new. Your employees at Lexington Park are fabulous and very respectful. Totally will recommend you guys any day.

The van seats were stained and appeared dirty upon receipt. Other than that all was good.

Staff members are very professional and helpful

Excellent service!

The rental customer is very good, but I do not like this the company holds your deposit for 10 days!

Eddie, at Your Lexington Park Location, Was Very Professional, Detailed & Most If Alll he Very Courtesous with All Of Your Customers at Lexington Park! Rob, at your Camp Springs Location is also very Professional & His Customer Service is Outstanding, Top Notch ! Many Thaks! I wish for the some of your other operators Such as Ian, need some more training when talking & Dealing With your Customers , his Service is by far the worst I ever dealt with in my life listen to his previous calls & read his rude texts! He needs More TRIANING OR BE GONE!! IAN, IS RUDENESS ID A -0 SCORE UNACCEPTABLE!! Many Thanks !!

The time it takes to rent the vehicle when you pick up is extremely long.

THANK YOU :)

The guy who rented us the car went a little too overboard looking for scratchet. There were at least 20 marked on theoutside . Then WE opened the car and noted the two huge cigarette or vapw marks on seat. ?? Then when I asked for my AAA discount they,said i couldn't get it because I pre paid so tgat was a little disappointing.

Great staff and both employees that helped me out with thisprocess were very professional. Thank you

The car was very nice,the price was great and the servicewas excellent,