The van seats were stained and appeared dirty upon receipt. Other than that all was good.

The service rep was very polite and helpful.

Staff members are very professional and helpful

Excellent service!

The rental customer is very good, but I do not like this the company holds your deposit for 10 days!

Eddie, at Your Lexington Park Location, Was Very Professional, Detailed & Most If Alll he Very Courtesous with All Of Your Customers at Lexington Park! Rob, at your Camp Springs Location is also very Professional & His Customer Service is Outstanding, Top Notch ! Many Thaks! I wish for the some of your other operators Such as Ian, need some more training when talking & Dealing With your Customers , his Service is by far the worst I ever dealt with in my life listen to his previous calls & read his rude texts! He needs More TRIANING OR BE GONE!! IAN, IS RUDENESS ID A -0 SCORE UNACCEPTABLE!! Many Thanks !!

The time it takes to rent the vehicle when you pick up is extremely long.

THANK YOU :)

The guy who rented us the car went a little too overboard looking for scratchet. There were at least 20 marked on theoutside . Then WE opened the car and noted the two huge cigarette or vapw marks on seat. ?? Then when I asked for my AAA discount they,said i couldn't get it because I pre paid so tgat was a little disappointing.

Great staff and both employees that helped me out with thisprocess were very professional. Thank you

The customer service went out of their way at the last minute to provide a vehicle for us when Budget did not have the car that we had reserved. Only one concern about the car was with the ezpass...I had my own ezpass, and the closed "box" that the van's ezpass was in appeared to "leak" and we haddouble hits on some tollways (not all).

I love Nextcar. Will always rent from Nextcar as long as the price is right.

Highly recommend! Vehicle was spotless & a nice smooth ride. If you book online, you get a discount, which they told me when I stopped by in person.

Second rental with NEXTCAR in 30 days. First rental experience was outstanding but Not the second. Picked vehiclethe evening before a 1600 mile roundtrip drive. Max speed limit from rental agency to Home was 45mph. The car appeared fine but when I got on the road the following morning and driving at highway speeds, it was evident the SUV had warped rotors; lots of vibration during braking. I hoped once the rotors heated up the warping would even out, not the case. Yes, a Bad vehicle experience but there’s more. I advised the staff they shouldn’t rent this vehicle again until it’s serviced. All I received in return was, “okay we’ll have someone look at the vehicle”. There was zero sympathy for me paying for a vehicle that didn’t work properly. A coupon/discount for a future rental wouldhave been nice, but I wasn’t looking for anything other than concern for my safety and displeasure with the vehicle. Call for more details. A call from rental agency is no

the car was never cleaned inside or out it was a very uncomfortable car to drive 18 hours in which has nothing to dowith next car I was not aware of it when I rented it all my other experience were great but this one

The staff is very friendly and professional.

Thank you so much very satisfied with service and would love to return

Pick up was a pain- took us almost an hour for a pre paid car rental- you would think most of the work would have been done before then. It delayed our trip because of it- makes no sense. Return was easy and the rental was great. I probably would only rent if I wasn’t in a hurry to get somewhere.

This was my 3rd time renting a car here and all 3 times I went in and had little to no wait time. The service has always been "top notch" and I will continue to use this company. Thank you